Effective Date: January 1, 2025

Last Updated: February 10, 2025

1. Introduction

Team Royalty Training ("Company," "we," "our," or "us") is committed to protecting the personal information entrusted to us by our clients, employees, contractors, and website visitors. We manage personal information in accordance with applicable privacy laws, including the Personal Information Protection Act (PIPA) and other relevant regulations.

This Privacy Policy outlines the principles and practices we follow in protecting personal information. It applies to Team Royalty Training and any individual providing services on our behalf. A copy of this policy is available upon request.

2. What is Personal Information?

• Personal information refers to any identifiable details about an individual. This includes, but is not limited to name, gender, date of birth, contact details (phone, email, mailing address), health and fitness information (e.g., training progress, goals, assessments, or health history if voluntarily provided), emergency contact details.

3. What Personal Information Do We Collect?

We collect only the personal information required to provide our services effectively, including:

• Delivering training programs and fitness services
• Enrolling clients in workshops, programs, or events
• Processing payments for memberships, training sessions, and other services
• Sending out relevant company updates, fitness tips, promotions, and newsletters
• Ensuring the safety and well-being of clients during training sessions

We typically collect personal information directly from individuals. In some cases, we may receive information from third parties with your consent or as permitted by law.

Before or at the time of collection, we inform individuals of the purpose for gathering their data, unless it is self-evident (e.g., providing a credit card for payment processing).

4. Consent

We require consent before collecting, using, or disclosing personal information, except where legally permitted without consent. Consent may be:

• Implied: When an individual provides information for an obvious purpose (e.g., signing up for training services).
• Express: When explicit approval is needed (e.g., sharing health-related data for personalized training programs).

Individuals may withdraw their consent at any time. However, certain services may be unavailable without the necessary personal information.

We may collect, use, or disclose personal information without consent only where authorized by law, such as in emergencies or for legal compliance.

5. How Do We Use and Disclose Personal Information?

We use and disclose personal information only for the purposes for which it was collected, except where permitted by law. Examples include:

• Contacting clients about training sessions, membership updates, and promotions
• Providing personalized fitness recommendations and progress tracking
• Ensuring compliance with health and safety guidelines
• Processing payments and handling administrative functions

If we wish to use your personal information for any new business purpose, we will request your consent.

6. Employee, Contractor, and Volunteer Information

Personal employee, contractor, and volunteer information is collected, used, or disclosed solely for managing employment, contractual, or volunteer relationships.

6.1. What Information Do We Collect?

We collect personal information from employees, contractors, and volunteers to:

• Verify qualifications, conduct background checks, and assess eligibility
• Provide training and performance assessments
• Administer payroll, benefits, and tax-related obligations (employees and contractors only)
• Comply with applicable laws and workplace regulations

This may include:

• Contact details (name, address, phone, email)
• Criminal background checks (if applicable)
• Employment history, references, and qualifications
• Performance evaluations and emergency contacts
• Payment and tax-related details (for paid employees and contractors)

We do not share this information without consent unless legally required.

6.2. Employment, Contractor, or Volunteer References

Upon termination of employment, contract, or volunteer services, we may be asked to provide references. We do not disclose personal information without consent. The information typically shared includes:

• Confirmation of employment, contract, or volunteer status
• Position held and duration of service
• General job responsibilities and performance information

7. Safeguarding Personal Information

We take reasonable measures to protect personal information from loss, unauthorized access, misuse, or disclosure. Safeguards include:

• Secure storage of physical and digital records
• Restricting access to authorized personnel only
• Using encryption and secure payment processing for financial transactions

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiration, data is securely deleted or destroyed.

8. Access to Personal Information

Individuals have the right to access their personal information held by Team Royalty Training, subject to legal exceptions. Requests must be submitted in writing to our designated privacy officer.

If access is denied, we will provide a written explanation. We may charge a reasonable fee for retrieving and processing records, except when correcting errors.

9. Third-Party Services and Links

Our website and services may include links to third-party platforms (e.g., payment processors, social media, or partner websites). We are not responsible for their privacy practices, and we encourage users to review their policies.

10. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from minors. If we discover that a minor has provided personal information without parental consent, we will take appropriate action to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Team Royalty Training

Suite 9B
5511-48B Ave
Delta, BC  V4K 0B1
Canada

[email protected]

‭(604) 218-4091‬